Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to Shopify Smart Analyzer ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our app:

• Shop Information: Shop name, domain, email, currency, and timezone
• Product Data: Product titles, descriptions, prices, inventory levels, and variants
• Order Data: Order details, customer information, and transaction history
• Customer Data: Customer names, emails, purchase history, and behavior patterns
• Usage Data: How you interact with our app, features used, and preferences

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Generate analytics and insights for your store
• Create personalized product recommendations
• Send notifications about your account and app updates
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of sensitive data at rest and in transit
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure API communications with Shopify

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you uninstall our app, we delete your data within 30 days, except where required by law.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, contact us at support@avidflow.ir

8. CCPA Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@avidflow.ir
• Website: https://arkaanalyzer.com